Park Hyatt Dubai names new Director of Operations

Park Hyatt Dubai, the iconic luxury retreat along the banks of Dubai Creek, has announced the promotion of Cynthia Portelli to Director of Operations. 

 

Cynthia has been an instrumental force in the success of the hotel’s Food & Beverage division, achieving remarkable results throughout 2024. In her new role, she will now oversee the Rooms Division in addition to continuing her leadership in Food & Beverage, reinforcing Park Hyatt Dubai’s commitment to delivering unparalleled guest experiences, the hotel said.

 

Since joining Park Hyatt Dubai in 2023 as Director of Food & Beverage, Cynthia has demonstrated exceptional leadership, creativity, and strategic vision. She has led numerous initiatives, elevating the hotel’s culinary offerings, guest experiences, and revenue performance. Under her guidance, the golf outlets located at Dubai Creek Resort have been undergoing an exciting repositioning and revamp, with innovative projects in the pipeline that will further enhance their market appeal, it said.

 

Originally from France, Cynthia began her hospitality career in Paris, gaining early experience at Le Royal Monceau – Raffles Paris in both Human Resources and Food & Beverage operations. She later expanded her expertise with roles at Raffles Dubai, Monte Carlo Beach Club Abu Dhabi, and Media One Hotel, setting the foundation for her impressive career trajectory in luxury hospitality.

 

A seasoned hospitality professional, Cynthia brings over a decade of experience in luxury hotels, with impressive career spanning leadership roles at JW Marriott Marquis Hotel Dubai, Renaissance Downtown Hotel, Burj Al Arab, Jean-Georges Dubai, and Grosvenor House Dubai. Throughout her journey, she has played an important role in building strategic partnerships, curating exclusive events, and redefining guest experiences.

 

Beyond her professional achievements, Cynthia is also a mother of two, setting a powerful example of work-life balance and leadership as a female executive in the hospitality industry.  – TradeArabia News Service