Avani Hotels launches AvaniSHIELD

Avani room sealed for 24 hours after cleaning

Avani Hotels is rolling out new safety and hygiene measures based on scientific research across its portfolio codename AvaniSHIELD. The team has spent many hours researching and consulting with experts on how to provide safety and assurance for both guests as well as their team members.

Avani Hotels has been working closely with Ecolab and will continue doing so to ensure that all materials and measures adhere to Ecolab, WHO and, for chemical treatment, EPA standards. In addition, Avani Hotels swiftly implemented health screening as well as stepped up in providing hand sanitisers in public areas.

All 32 Avani properties in 18 countries will adopt a range of heightened hygiene and sanitising standards to ensure the safety of guests and associates, with the introduction of:

• Contactless service – digital check-in would be implemented that would allow guests to collect key upon arrival as well as settle check-out billing via digital payment process and their own guest service app would be launched.

• New safety and hygiene technology – They would start using anti-viral coating that has longer protection period, to Cu+ Copper film protection, as well as a range of UVC light technology, and HEPA-grade air purifiers in removing bacterial or virus pathogens. In addition, at the front office and behind the scenes, their team would be employing a range of UVC cleaning devices to sterilise items such as key cards, stationaries and other often touched items.

• The extra miles for guests and associates: They would be employing a dedicated AvaniSHIELD Agent who would be responsible for implementing the new safety & hygiene protocols, as well as updating team members and keeping in contact with health authorities on the latest update. After cleaning, each guest room would be sealed for 24 hours – a resting period during which time the housekeeping team cannot enter and a waiting period until the next guest can check in. They would also be re-screening all of their third-party partners, transport or tour services and suppliers to ensure they meet the new standard for Avani’s Trusted Partner Programme.