ROYAL Caribbean is expanding its Middle East headquarters in Dubai to cater to the expanding regional cruise market and supporting the more than 50,000 outbound passengers from across the Middle East cruise market.
Last November, Safeen Tourism, the sole Middle East representative for Royal Caribbean Cruises, and its portfolio of cruise lines; Royal Caribbean International, Celebrity Cruises, Azamara and the latest addition to the line-up, Silversea Cruises, has moved to larger premises. The new centre is being designed to provide personal cruise specialists to deal with the increase of walk-in customers the company has seen in the last year, as well as the introduction of a dedicated online division to directly deal with enquiries from each of the brand’s dedicated websites.
The inclusion of Cruise Education lounges will provide the ideal environment in which to immerse prospective cruisers in the experiences they can expect while aboard. From water fun, to theatrical entertainment, port days and a host of engaging activities to meet guests of all ages.
Be it for family sailing holidays or first-class luxury cruising experiences the Royal Caribbean portfolio offers more than 900 destinations across 50 vessels ranging from the world’s largest Symphony of the Seas, which can carry more than 6,500 passengers, down to the intimate ultra-luxury of Silversea Cruises all-suite offering for less than 300 cruise vacationers.
Safeen Tourism is responsible for Royal Caribbean’s regional cruise itineraries that will include 24 sailings taking in Oman, Abu Dhabi, and Bahrain, all starting from Dubai’s dedicated cruise terminal at Mina Rashid.
General manager for Royal Caribbean International, Celebrity Cruises, Azamara & Silversea Cruises – Middle East, Mohamed Saeed, said: “The last 12 months has seen a significant interest in cruising from the region and travellers from the Middle East are heading to the Caribbean, the Mediterranean and even South East Asia, while the inbound visitors looking to experience cruising in the Arabian Gulf sees us rotating more than 5,000 passengers a week departing from Port Rashid in the winter season.”
“The cruise industry is in a growth phase in this region. 2019 was a very positive year for both inbound and outbound marine trips, and we are optimistic about the next year with Expo 2020 Dubai taking place. The growing demand on our services has driven us to expand our offices and we look forward to even more growth in the following years. With the Jewel of the Seas being in the region and offering cruises to key ports across the GCC, we are witnessing more than usual demand whether from international tourists looking for authentic experiences, or from locals and residents who wish to enjoy their vacation away from the hustle of planning a trip.”
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