Saudia, the national flag carrier of Saudi Arabia, continues to activate its “Hajj without Baggage” service, extending it to 400,000 pilgrims travelling across its network of 145 destinations during the 2026 Hajj season.
Delivered through a strategic collaboration with Matarat
Holding, the Ministry of Hajj and Umrah, and full digital integration with the
Nusuk platform and HalaBag — a specialised platform for baggage management and
travel logistics — the service builds on Saudia’s ongoing efforts to streamline
the pilgrims’ journey.
It introduces technology-driven solutions that optimise
procedures and ensure a seamless experience from arrival to departure, in line
with the objectives of Saudi Vision 2030 to enrich the pilgrimage experience
and elevate service quality.
Saudia Operations stated that the “Hajj without Baggage”
service redefines the pilgrimage journey by separating baggage handling from
the traveller experience.
By connecting with the Nusuk platform, the system accesses
verified pilgrim data and automatically generates baggage records, while
HalaBag oversees operations through a smart platform that links each bag to its
owner via a dedicated barcode.
The initiative enhances the overall pilgrimage experience by
reducing congestion at airports and minimising physical strain on pilgrims.
It also contributes to more efficient crowd management,
particularly during peak departure periods, enabling pilgrims to travel with
greater ease and comfort, free from the burden of baggage handling. -TradeArabia News Service