Priceline, an innovator of online travel, and Cover Genius, the insurtech for embedded protection, have announced a new North American partnership to introduce enhanced travel protection for flights, hotels, rental cars and packages booked with Priceline.
By integrating with Cover Genius’ award-winning global distribution platform, XCover, Priceline’s customers enjoy several customer-centric features that elevate the travel protection experience. After purchasing protection, users can easily review policy details, access support, file claims and receive instant payments for approved claims through their XCover Account. Cover Genius’ hassle-free digital claims are backed by policies in 40+ languages, instant payments for approved claims in 90+ currencies and an industry-leading post-claims Net Promoter Score.
“We’re excited to collaborate with Priceline to bring our customer-centric protection to their travellers,” said Angus McDonald, CEO and Co-founder of Cover Genius. “We avoid ‘off-the-shelf’ offerings and build technology-driven solutions that we constantly test and iterate for the best possible insurance experience. This helps develop meaningful touchpoints with customers and drives additional revenue for our partners – in fact, after launching with us, Priceline saw an increase in insurance attach rates.”
As the chosen insurtech for some of the world’s largest travel brands, Cover Genius’ innovative approach to travel protection includes a single API for multiple lines of insurance, AI-backed recommendations that match the right policy to the right customers, UI testing capabilities that optimize for growth, and access to a range of products, such as CFAR, that are quick to stand up in all 50 US states and over 60 countries.
“Our partnership with Cover Genius reinforces our commitment to revolutionise travel through pioneering technology,” said Lucy Bueti, Vice President, Rental Car and Ancillary Products at Priceline.