Monday, October 15, 2018

Tool & Tech


Travelport and IBM launch industry-first AI travel platform
October 2018 297

Travelport and its strategic technology partner, IBM, introduced IBM Travel Manager, an industry-first AI platform designed to help businesses manage corporate travel spend. 

Delivered via the IBM Cloud, the platform uses IBM Watson capabilities to intelligently track, manage, predict and analyse travel costs in one place to fundamentally change how companies manage and optimize their travel programmes.

The new platform features advanced artificial intelligence, and provides cognitive computing, predictive data analytics using “what-if” type scenarios, and integrated travel and expense data to help travel management teams, procurement category managers, business units, finance and human resource departments optimize their travel program, control spend and enhance the end-traveller experience.

IBM Travel Manager features an interactive and intuitive dashboard that offers end-to-end visibility of travel spending, the ability to create alerts and notifications, predictive and pre-defined spending trend analysis, and natural language understanding to analyse text and uncover insights from structured and unstructured data. The product is expected to be commercially available to customers, through both IBM.

“IBM Travel Manager, with Travelport’s data, is unlike any traditional travel spend reporting solution currently available today from travel management companies, suppliers, corporate booking tools or other third parties,” said Fiona Shanley, Travelport’s Chief Customer and Marketing Officer.

“While other solutions only provide a fragmented historical picture, IBM Travel Manager combines and normalizes data from all key sources, allowing for more robust insights and benchmarking than other reporting solutions.”  







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