Last month, Emirates introduced Home Check-in, a new service that allows customers to check in for their flights from anywhere in Dubai. The service is available for customers across all classes travelling on Emirates flights at cost of Dh350 ($95.3).
The new service enables Emirates passengers to complete the security check and check-in from the comfort of their home, hotel or office and have their luggage transported to the airport prior to their flight. An Emirates check-in agent will arrive at the preferred location to weigh and tag the bags as well as check-in the customers and issue boarding passes. Customers can then make their own way to the airport and head directly to immigration, bypassing the check-in desks at the airport.
The service is available for Dh350 per trip for up seven pieces of luggage. Dh35 ($9.5) will be charged for each additional piece of luggage. The service can be booked on emirates.com up to 12 hours before flight departure time. This latest initiative is part of the Emirates’ commitment to provide world class products and services for a more convenient travel experience.
Emirates has been running trials for its Home Check-in service since October to ensure that the customer experience and security checks are faultless. The service seals each bag and stores them in a separate hold in the van. Emirates Home Check-in will be operated with a new fleet of vans.
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