With 39 fully owned/operated offices across Asia, Middle East and Europe, ITL World, a member of the Eram Group already enjoys a successful relationship with Sabre, and will continue to access Sabre’s broad portfolio of technology solutions, including the latest mobile, data analytics, personalisation and automation capabilities.
Siddeek Ahmed – chairman and managing director of Eram Group and ITL World said, “Sabre’s understanding of the latest technology trends and traveller behaviours has been essential in our expansion in the Middle East. It has helped us to truly understand the needs of the Middle Eastern traveller, enabling us to deliver an unrivalled service to our large customer base. Sabre’s new platform will help us to meet the growing demands of our travellers globally, who demand and expect increasingly personalised itineraries and a seamless travel experience.”
Sabre Red workspace was developed to meet the changing needs and expectations of travellers – a modern technology platform built around its core GDS infrastructure that provides a greater choice of services to customers. Sabre has also integrated its Dev Studio APIs – which provide market data, fare trend information, travel seasonality and alternative airports – into the platform. These APIs are then displayed in a new Decision Support Bar, which enables agents to offer advanced information and choices to its customers.