THRIFTY Car Rental, the UAE’s largest leasing and car rental company, makes car renting a totally different experience with the launch of Thrifty Lounge, a concept that offers customers’ comfort, convenience and personalised service.
The car rental company inaugurated its first Thrifty Lounge at the newly opened Burjuman branch where customers can relax while waiting for their rental cars.
Karunesh Arya, general manager, said: “We are extremely proud to have pioneered the concept of car rental lounges in the region. Our goal is to provide ultimate car renting experience to our customers. While at the lounge, they can relax with its quiet environment, discuss various renting options offered by Thrifty over a cup of coffee with our experts and also enjoy free wi-fi access. We hope to roll out this concept into our bigger branches and plan to have additional three lounges this year.”
The launch of the Thrifty lounge is part of the company’s business strategy to enhance customers overall renting experience and create a service differentiator. Having recognised by the International Business Excellence Award in Travel, Tourism and Transportation sector, Thrifty Car Rental continues to bring innovative ideas toward business excellence and provide the best service to its customers
Being the largest fleet operator in the UAE with more than 18,000 vehicles, Thrifty Car Rental is accessible in 52 locations.
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