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Tool & Tech

Amadeus Gulf launches innovative products for travel agencies
December 2012 2571

Amadeus Gulf recently launched a new portfolio of advanced technology solutions for travel agencies, during an eCommerce Product Presentation event held at the Cristal Hotel in Abu Dhabi, in the presence of its valued partners and industry representatives, who lauded the new products and solutions. This initiative comes in the light of Amadeus Gulf’s continuous efforts to innovate and offer for travel agencies, allowing them to boost online presence and hence expand their business and enhance customer service.

The new portfolio consists of cutting-edge products including a new User Interface (UI) for Amadeus’ online corporate travel booking tool, e-Travel Management (AeTM), as well as Amadeus’ latest mobile booking application, Amadeus e-Travel Management Mobile. The initiatives aim to facilitate a streamlined and enhanced booking process.

The range also includes; the Amadeus e-Power Consolidator, which enables to fully manage the network and hierarchical structure with the relevant revenue management tools including secondary level service fee and mark-up settings; Amadeus SMS Solution, a web-based tool that allows travel agents to send travel information to their customers via SMS; Amadeus Instant Traveller Alert, which allows travel agents to provide customers with trip reminders and day of travel messages, advance notice of gate assignments and flight status updates.

A joint venture between Amadeus IT Group SA, Spain and Etihad Airways, Amadeus Gulf was established in the UAE in 2002. Amadeus is one of the largest GDS providers serving the worldwide travel and tourism industry, with an estimated market share of nearly 38 per cent in 2011 (air travel booking transactions). Amadeus holds the number one position in travel distribution in the Middle East.

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